IT Organization Circa 2017

1. More than 70% of IT spend is to “keep the lights on and the trains running.”
2. Your business partners aren’t “partners” at all, and treat you with suspicion.
3. It’s hard getting the right level and quality of business involvement in projects – and nobody seems to think that’s a problem!
4. You see all sorts of connections and opportunities across business silos – and nobody seems to care!
5. Most of what the IT organization does is not described in an official Service Catalog.
6. All your key metrics are about inputs – few are about outputs, and none are about business outcomes.
7. More that 90% of the IT organization have been with your company more than 10 years.  Fresh ideas from the outside are treated like deadly germs – to be avoided like a plague!
8. There is no budget, and certainly no time available for “experimentation” and learning.
9. You rarely get to see your business partners, and never get to see your company’s end customer/consumer.
10. Projects rarely come in on-time or within budget, but if they did, there’d be a huge celebration!

Filed under: Demand Maturity, IT Management, IT Maturity, Supply Maturity Tagged: | level 1 business-IT maturity