- More than 70% of IT spend is to “keep the lights on and the trains running.”
- Your business partners aren’t “partners” at all, and treat you with suspicion.
- It’s hard getting the right level and quality of business involvement in projects – and nobody seems to think that’s a problem!
- You see all sorts of connections and opportunities across business silos – and nobody seems to care!
- Most of what the IT organization does is not described in an official Service Catalog.
- All your key metrics are about inputs – few are about outputs, and none are about business outcomes.
- More that 90% of the IT organization have been with your company more than 10 years. Fresh ideas from the outside are treated like deadly germs – to be avoided like a plague!
- There is no budget, and certainly no time available for “experimentation” and learning.
- You rarely get to see your business partners, and never get to see your company’s end customer/consumer.
- Projects rarely come in on-time or within budget, but if they did, there’d be a huge celebration!
Filed under: Demand Maturity, IT Management, IT Maturity, Supply Maturity Tagged: | level 1 business-IT maturity
