A light post today, as I want to point to some excellent thinking on topics related to IT maturity and evolution. Occasionally, I’ve referred to the connection between increasing business-IT maturity and Next Generation Enterprises (Enterprise 2.0). A key characteristic of Next Generation Enterprises is their leveraging of Web 2.0 technologies, including Social Networking. As [...]
Filed under: Customer experience, Next Generation Enterprise, social networking, Web 2.0 | Tagged: Customer experience, Enterprise 2.0, Next Generation Enterprise, social networking, Web 2.0 | Leave a Comment »
