In an earlier post, I discussed the differences between and relationships among Project, Program and Portfolio management – this continues to be a popular post. Today I’d like to explore the differences between IT Product Management and IT Service Management as they pertain to IT and to business-IT maturity. This thread is inspired in [...]
Filed under: IS Management, IT Management, IT Maturity | Tagged: Customer experience, ITIL, Product management, Service Management | 6 Comments »
