I started discussing the organizational change implications of collaboration a couple of posts back, then introduced a specific case study in the last post. Now I want to pick up that case study and look at how it played out. The team rapidly fell into two camps – the enthusiasts (4 people) and the resistors [...]
Filed under: IT Maturity | Tagged: collaboration, Wiki | Leave a Comment »
I posted recently on collaboration perhaps being an unnatural act for some activities in some types of organization. I want to come back to this topic and look at it through the lens of one team’s experiment with a new IT-enabled (Web 2.0) approach to collaboration. We will discuss the results and potential implications of this [...]
Filed under: Change Management, IT Maturity | Tagged: Add new tag, collaboration, Web 2.0, Wiki | Leave a Comment »
Just as a lot of CIO’s were gearing up for a year or two of growth and innovation, many are now being told to “hunker down” for a period of austerity. The usual first victims – cut travel, cut training, cut anything that smells like overhead! That Enterprise Architecture initiative that was starting to pay off? [...]
Filed under: Business-IT Governance, Demand Maturity, IT Management, IT Maturity, Portfolio Management | Tagged: Business-IT Maturity, SaaS, SOA, Web 2.0 | 2 Comments »
I’ve speculated before in this blog that Software as a Service was a significant force of change on IT organizations. A colleague just turned me on to a (new to me) blog called Think IT Services, and its latest post Why IT Now Sees SaaS As A Savior. In his post Jeff Kaplan cites several indications [...]
Filed under: IT Maturity | Tagged: SaaS, SOA | 2 Comments »
The previous post and the post before that addressed the first 3 business implications of SOA. Let’s discuss the other two major business implications of SOA. First, with SOA it becomes important to understand the distinction between “enabling” and “actualizing” a business process. Actualizing a business process embeds IT automation elements such as workflow into the [...]
Filed under: IT Maturity | Tagged: Customer Experience Design, Enterprise Architecture, SOA | Leave a Comment »
It’s time (perhaps even long overdue!) to tackle the thorny topic of Service Oriented Architecture. I’ve been preparing an executive presentation on this subject, drawing on one of our multi-company research projects, so it’s fresh in my mind. The research was focused on business implications of SOA, as this was a perspective and context that [...]
Filed under: Business-IT Governance, IT Infrastructure, IT Management | Tagged: IT Architecture, IT funding model, IT governance, Kano model, SOA, unwritten rules | 4 Comments »
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