A few days ago I posted about a client situation where the CIO had a strong sense of the possibilities and impact that Web 2.0 could have for his organization and the firm as a whole, but the small team he appointed to figure out the specifics quickly fell back on their traditional (and very well-honed) IT competencies. [...]
Filed under: IT Maturity | Tagged: collaboration, innovation, Web 2.0 | Leave a Comment »
I recently had an interesting conversation with a consulting client. The CIO has a strong sense that Web 2.0 is going to be important to the business, and therefore to the IT organization. He can’t put his finger on why, or what it all means, or exactly what to do about it, but his instincts [...]
Filed under: IT Maturity | Tagged: Business-IT Maturity, Web 2.0 | 2 Comments »
Excuse me if I deviate for a moment and go off on a rant, but I’ve had it up to my proverbial eyeballs with the creeping insanity that’s gripped people responsible for protecting us from would be evil-doers on websites. Due to changes in my home technology set up as well as changes to my company [...]
Filed under: Customer experience, IT Management | Tagged: security questions | 2 Comments »
A few day’s ago I mentioned that I was doing a webinar (why do I hate that term?) on the Role of the IT Relationship Manager. I am pleased to say that a recording of that webinar (I still hate the term!) is now available at http://community.ngenera.com/convs/show/7380 It requires QuickTime – I hope you find [...]
Filed under: Demand Maturity, IT Maturity | Tagged: Business-IT Maturity, Relationship Management | 1 Comment »
One of the themes I’ve come back to from time to time is the notion of “sticking points” – i.e., in the context of business-IT maturity, things that you have to do to get from one level to the next, that if you keep doing them, will actually prevent you from getting to the next [...]
Filed under: IT Management, IT Maturity | Tagged: innovation, six sigma, sticking points | Leave a Comment »
I liked this post by Navi Radjou on “Why Indian CIOs Excel at Driving Business Innovation“. Navi suggests two reasons for this proclivity for IT-driven innovation: 1. Indian CIOs are obsessed with IT/business alignment. 2. Indian CIOs are effective at orchestrating innovation networks. While I don’t disagree with these factors, the research we recently completed [...]
Filed under: IT Infrastructure, IT Maturity, Supply Maturity | Tagged: Indian CIO's, innovation, IT infrastructure | 3 Comments »
I don’t usually write about specific technologies or vendors, but I’m sufficiently excited by a recent development in my home and home-office set up, and by my experience with the vendor of the new service, that I think it’s worth a mention. First, some background. I travel a great deal, but when I’m not traveling, [...]
Filed under: IT Infrastructure | Tagged: AT&T U-verse, high speed Internet, video on demand | 8 Comments »
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