Comments on: IT Pros – What Will Become of Them?

By: The New IT Role: From Problem Solving to Opportunity Creation « IT Organization Circa 2017

Thu, 04 Sep 2008 13:04:48 +0000

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By: itorganization2017

itorganization2017 — Wed, 03 Sep 2008 15:36:18 +0000

Agreed. And I’d add that with the convergence between business and IT, IT pros above all need to really understand “the business of the business” in a deep and fundamental way. They need to be able to anticipate needs and recognize opportunities that their business counterparts have not yet seen. They need to understand their businesses competitive space, and be able to get into the minds of the business’s customers, and, if appropriate, their customers’ customers.

By: Elliot Ross

Elliot Ross — Wed, 03 Sep 2008 15:12:39 +0000

Yes, and you could quote Nicholas Carr on that as well.

The white jacket keepers of the IT kingdom have given way to plugging in a network jack. The next level in this “low level” IT work will be the same as calling an electrician or a plumber, you only call when there is a problem.

That is not to say that the “electrician” IT worker trade will disappear, but it will be moved out of the business to the same place in the local phone directory we look for that electrician or plumber.

The business, or corporate IT worker that remains will have to become part relationship manager, part negotiator, and have a deeper understanding of the relationships among the data, the processes and the individuals that use it.