Last week I was teaching an IT Leadership Development program with a team of senior IT executives – virtually all of them engineers by training and by inclination. It was a very energizing and productive session, loaded with thoughtful dialog and rich, provocative discussion. At one point, one of my colleagues on the faculty, while [...]
Filed under: Change Management | Tagged: Deming, Deming's 14 points, Flywheel Effect, Jim Collins, Organizational change, organizational change management | 4 Comments »
