I posted earlier on the way that the mix of attention to people, process and technology change as business-IT maturity increases. I will continue that thread here. As a reminder, below is a graphic representation of the people/process/technology mix in a low business-IT maturity organization. Note that the technology dimension is dominant, and the people [...]
Filed under: IT Management, IT Maturity | Tagged: CMMI, ITIL, six sigma | 2 Comments »
Inspired yet again by Chris Brogan, I’m trying an experiment with a video post. I’ve posted before on IT and marketing disciplines and I though this might be a good topic to create a small series (3 or 4) of short video posts on the 4 P’s of marketing as they apply to the work [...]
Filed under: IS Management | Tagged: IT marketing, ITIL, Marketing mix, Service Management | 3 Comments »
It has become a cliché to describe the work of IT in terms of People, Process and Technology, but have you thought about how this mix changes with increasing business-IT maturity? I have found over the years that lower maturity shops think, talk, focus and simply pay more attention to technology than to people or [...]
Filed under: IT Management, IT Maturity | Tagged: Business-IT Maturity | 1 Comment »
What are the key issues in thinking through the perennial ‘centralize vs. decentralize IT’ question? This post was triggered by a question I received from a CIO over the holidays (yes, CIOs and management consultants don’t take holidays!) He was trying to deal with a number of departments which insisted on having their own IT [...]
Filed under: Business-IT Governance, Demand Maturity, IS Management, IT Infrastructure, IT Management, IT Maturity, Key Frameworks | Tagged: Business-IT Maturity, Enterprise Architecture, IT Maturity, IT transformation, shadow IT | 1 Comment »
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