Posted on June 29, 2009 by itorganization2017
My company, nGenera has just launched a new multi-company research project into success and failure factors for Web 2.0. As part of this research, we are gathering data and experiences on employee use of Web 2.0 tools on the job. If you have been following, or trying to promote or manage, the use of [...]
Filed under: Next Generation IT, Useful Tools, Web 2.0, social networking | Tagged: Enterprise 2.0, Research, Web 2.0 | Leave a Comment »
Posted on June 25, 2009 by itorganization2017
I’ve recently been asked a couple of questions I used to hear all the time. The questions are: Doesn’t process discipline add overhead and cost? Doesn’t process discipline stifle creativity? I thought these questions had been put to rest years ago, but I guess they are still out there floating around in the air. When [...]
Filed under: IT Management, IT Maturity | Tagged: Total Quality Management, six sigma, ITIL v3 | 2 Comments »
Posted on June 16, 2009 by itorganization2017
As a US taxpayer, Information Technology professional, and one who feels that healthcare spending is waaaay too high and increasing too rapidly, I have high hopes for the latest push on healthcare IT. High hopes, but, frankly, tempered expectations! Process Literacy and Automation Marketplace business competition is a wonderful thing. It forces operational excellence – [...]
Filed under: IT Maturity, Next Generation IT | Tagged: Business process, Enterprise resource planning, Flextronics, Information technology, Solectron, Supply chain | Leave a Comment »
Posted on June 11, 2009 by itorganization2017
I’ve been posting on and off about Cloud Computing since I began this blog a couple of years ago. But, as one who spends most of his time with IT leaders of large global enterprises, sometimes the promise of the Cloud seems more like a mirage! I’ve Looked At Clouds From Both Sides Now Back [...]
Filed under: IT Infrastructure, IT Management, Next Generation IT | Tagged: business value, Cloud computing, IT innovation, ITIL | 2 Comments »
Posted on June 9, 2009 by itorganization2017
The idea that government can benefit from Web 2.0 and all its implications is exciting, to say the least. The notion that government, though technology, can become a “platform” for its citizens, is an incredibly compelling idea who’s time has come. I’m highly sensitized to this movement towards Government 2.0 for at least three reasons: [...]
Filed under: IT Management, Next Generation Enterprise, Web 2.0, social networking | Tagged: Enterprise 2.0, Government 2.0, social networking, Vivek Kundra, Web 2.0 | Leave a Comment »
Posted on June 8, 2009 by itorganization2017
I was working with a client that was experiencing significant pain trying to implement a major enterprise system. One of the recurring issues was around the boundaries of responsibility between business operations groups and IT. With the new enterprise software, which offered extensive user-configurable capabilities, who should be responsible for what? Who’s On First? Business [...]
Filed under: Change Management, IT Management, IT Maturity, Web 2.0 | Tagged: Enterprise 2.0, collaboration, Web 2.0, organizational change management, Organization | 10 Comments »
Posted on June 2, 2009 by itorganization2017
There are many reasons to rant in this world – customer service is often not what it needs to be, and sometimes getting simple things done takes way more effort and is far more frustrating than should be the case. As a blogger, I try to resist the temptation to use my blog as a [...]
Filed under: Customer experience, IT Management | Tagged: Customer experience | 1 Comment »
Posted on June 1, 2009 by itorganization2017
I actually credit the topic of this post to a quote by a client last week. We were working with him on the PMO he was setting up, when he made the point in the headline. I thought it was provocative, and made an important point, so I want to explore it. What Is Meant [...]
Filed under: IT Infrastructure, IT Management, Next Generation IT, Web 2.0 | Tagged: Architecture, business-IT convergence, Cloud computing, Enterprise Architecture | 1 Comment »
RSS Feeds
