I was working with a client that was experiencing significant pain trying to implement a major enterprise system. One of the recurring issues was around the boundaries of responsibility between business operations groups and IT. With the new enterprise software, which offered extensive user-configurable capabilities, who should be responsible for what? Who’s On First? Business [...]
Filed under: Change Management, IT Management, IT Maturity, Web 2.0 | Tagged: collaboration, Enterprise 2.0, Organization, organizational change management, Web 2.0 | 10 Comments »
