I was at a speaker at an nGenera Executive Summit recently where one of my co-speakers, Jeffrey Pfeffer, Professor of Organizational Behavior at Stanford University cited Deming’s “Drive Out Fear” dictum, from his 14 Management Points. This reminded me of the genius and timelessness behind Deming’s teachings, and inspired me to tackle a couple of [...]
Filed under: Change Management, General, IT Management, Next Generation Enterprise, Next Generation IT, Useful Tools | Tagged: Enterprise 2.0, IT transformation, ITIL, Next Generation Enterprise, reaching level 3, W. Edward Deming | 8 Comments »
