Deming’s 14 Points Revisited: Part 9

This post picks up on Parts 1 to 8 and examines the eighth  of Deming’s 14 Management Points, which urges: Drive out fear, so that everyone may work effectively for the company. Fear and Social Networking From my consulting experience (and, I regret to say, from some of my experience as an employee) fear can [...]

Deming’s 14 Points Revisited: Part 8

This post picks up on Parts 1, 2, 3, 4, 5, 6 and 7 and examines the seventh of Deming’s 14 Management Points, which urges: Institute leadership. The aim of supervision should be to help people and machines and gadgets to do a better job. Supervision of management is in need of overhaul, as well [...]

Deming’s 14 Points Revisited: Part 7

This post picks up on Parts 1, 2, 3, 4, 5 and 6 and examines the sixth of Deming’s 14 Management Points, which urges: Institute training on the job.” This is a Deming classic, and one I’ve come to appreciate over my years in consulting and IT leadership development.  From the vantage point of 2009, [...]

Deming’s 14 Points Revisited: Part 6

This post picks up on Parts 1, 2, 3, 4, and 5 and examines the fifth of Deming’s 14 Management Points, which urges: Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs” Continuous Improvement Takes Hold… Deming’s fifth point was at the heart of his [...]

Deming’s 14 Points Revisited: Part 5

This post picks up on Parts 1, 2, 3 and 4 and examines the fourth of Deming’s 14 Management Points, which urges: End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move towards a single supplier for any one item, on a long-term relationship of loyalty and trust” [...]

Deming’s 14 Points Revisited: Part 4

This post picks up on Parts 1, 2 and 3 and examines the third of Deming’s 14 Management Points, which urges: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.” This is one of the fundamental issues in [...]

Deming’s 14 Points Revisited: Part 3

This post picks up on Part 1 and Part 2, and examines the second of Deming’s 14 Management Points. As I said in the first post, I believe Deming’s 14 Points have great resonance in today’s economy, even if his original language seems a little stilted in today’s world of Tweets and sound bites. Let’s [...]

Great Video on Social Media

This YouTube clip is getting some well-deserved attention- both for the startling statistics it cites (I assume they are reasonably accurate) and the effective production qualities. So, with light apologies for simply pointing you to the clip, I think you will find the 4.5 minutes worth watching. The source of the video is “Socialnomics,” by [...]

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