This post picks up on Parts 1, 2 and 3 and examines the third of Deming’s 14 Management Points, which urges: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.” This is one of the fundamental issues in [...]
Filed under: IT Maturity | Tagged: Business-IT Maturity, Customer experience, Design Thinking, Industrial Revolution, innovation, IT leadership, Next Generation Enterprise, Quality assurance, Quality management, W. Edwards Deming | Leave a Comment »
