Deming’s 14 Points Revisited: Part 5

This post picks up on Parts 1, 2, 3 and 4 and examines the fourth of Deming’s 14 Management Points, which urges: End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move towards a single supplier for any one item, on a long-term relationship of loyalty and trust” [...]

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