As a management consultant, I’ve come to believe over many years of experience that poor process discipline is at the heart of many performance issues. More to the point, I find an incredible amount of misunderstanding about the nature of process thinking and process management, and outright denial that process management is in any way [...]
Filed under: IT Management | Tagged: Business Process Management, Business-IT Maturity, Continuous Improvement Process, innovation, IT Maturity, process improvement | Leave a Comment »
