I posted yesterday on the distinctions between IT Product Management and IT Service Management. Rich Lemieux commented and pointed us to his helpful and informative DITY Newsletter and to his article on the 5 domains of ITIL V3 suggesting that IT organizations organize themselves around these domains as the “five new silos of IT.” A [...]
Filed under: IT Infrastructure, IT Management, IT Maturity, Key Frameworks, Next Generation Enterprise, Next Generation IT, Supply Maturity | Tagged: ITIL, Managed Service Provider, Next Generation Enterprise | 7 Comments »
