Posted on December 1, 2009 by itorganization2017
This post picks up on Parts 1 to 9 and examines the ninth of Deming’s 14 Management Points, which urges: Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service. I’ve [...]
Filed under: Change Management, General, Next Generation Enterprise, Next Generation IT, Web 2.0, social networking | Tagged: Business process, Enterprise 2.0, Enterprise resource planning, Next Generation Enterprise, Web 2.0 | Leave a Comment »
Posted on November 23, 2009 by itorganization2017
This post picks up on Parts 1 to 8 and examines the eighth of Deming’s 14 Management Points, which urges: Drive out fear, so that everyone may work effectively for the company. Fear and Social Networking From my consulting experience (and, I regret to say, from some of my experience as an employee) fear can [...]
Filed under: Change Management, General, IT Management, Next Generation Enterprise | Tagged: Enterprise 2.0, IT leadership, Next Generation Enterprise, Organizational culture, Web 2.0 | Leave a Comment »
Posted on November 19, 2009 by itorganization2017
This post picks up on Parts 1, 2, 3, 4, 5, 6 and 7 and examines the seventh of Deming’s 14 Management Points, which urges: Institute leadership. The aim of supervision should be to help people and machines and gadgets to do a better job. Supervision of management is in need of overhaul, as well [...]
Filed under: General, IT Management, Next Generation Enterprise, Web 2.0 | Tagged: clayshirky, Enterprise 2.0, Here Comes Everybody: The Power of Organizing Without Organizations, Web 2.0 | Leave a Comment »
Posted on November 17, 2009 by itorganization2017
This post picks up on Parts 1, 2, 3, 4, 5 and 6 and examines the sixth of Deming’s 14 Management Points, which urges: Institute training on the job.” This is a Deming classic, and one I’ve come to appreciate over my years in consulting and IT leadership development. From the vantage point of 2009, [...]
Filed under: Change Management, General, IT Management | Tagged: Education and Training, Harvard Business School, Human resources, IT transformation, Leadership, Leadership development, Learning | Leave a Comment »
Posted on November 12, 2009 by itorganization2017
This post picks up on Parts 1, 2, 3, 4, and 5 and examines the fifth of Deming’s 14 Management Points, which urges: Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs” Continuous Improvement Takes Hold… Deming’s fifth point was at the heart of his [...]
Filed under: Change Management, IT Management, Useful Tools | Tagged: Continuous Improvement Process, IT transformation, Michael Hammer, six sigma, Total Quality Management | Leave a Comment »
Posted on November 10, 2009 by itorganization2017
This post picks up on Parts 1, 2, 3 and 4 and examines the fourth of Deming’s 14 Management Points, which urges: End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move towards a single supplier for any one item, on a long-term relationship of loyalty and trust” [...]
Filed under: General | Tagged: Supply chain, Total Cost of Ownership, Total Quality | Leave a Comment »
Posted on November 5, 2009 by itorganization2017
This post picks up on Parts 1, 2 and 3 and examines the third of Deming’s 14 Management Points, which urges: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.” This is one of the fundamental issues in [...]
Filed under: IT Maturity | Tagged: Business-IT Maturity, Customer experience, Design Thinking, Industrial Revolution, innovation, IT leadership, Next Generation Enterprise, Quality assurance, Quality management, W. Edwards Deming | Leave a Comment »
Posted on November 3, 2009 by itorganization2017
This post picks up on Part 1 and Part 2, and examines the second of Deming’s 14 Management Points. As I said in the first post, I believe Deming’s 14 Points have great resonance in today’s economy, even if his original language seems a little stilted in today’s world of Tweets and sound bites. Let’s [...]
Filed under: Change Management, General, IT Management, IT Maturity, Next Generation Enterprise, Next Generation IT, Useful Tools | Tagged: Next Generation Enterprise, Enterprise 2.0, project management, Business-IT Maturity, IT transformation, organizational change management, reaching level 3, Organization, Business, Productivity | Leave a Comment »
Posted on October 29, 2009 by itorganization2017
This post picks up on Part 1 and examines the first of Deming’s 14 Management Points. As I said in the first post, I believe Deming’s 14 Points have great resonance in today’s economy, even if his original language seems a little stilted in today’s world of Tweets and sound bites. Let’s take his first [...]
Filed under: Change Management, General, IT Management, Next Generation Enterprise, Next Generation IT, Reading Suggestions, Useful Tools | Tagged: Business-IT Maturity, Enterprise 2.0, Good to Great: Why Some Companies Make the Leap... and Others Don't, IT transformation, organizational change management, six sigma, Total Quality Management | Leave a Comment »
Posted on October 27, 2009 by itorganization2017
I was at a speaker at an nGenera Executive Summit recently where one of my co-speakers, Jeffrey Pfeffer, Professor of Organizational Behavior at Stanford University cited Deming’s “Drive Out Fear” dictum, from his 14 Management Points. This reminded me of the genius and timelessness behind Deming’s teachings, and inspired me to tackle a couple of [...]
Filed under: Change Management, General, IT Management, Next Generation Enterprise, Next Generation IT, Useful Tools | Tagged: Next Generation Enterprise, Enterprise 2.0, ITIL, IT transformation, reaching level 3, W. Edward Deming | 8 Comments »
