Posted on July 28, 2010 by itorganization2017
Early in this blog’s life, I posted quite a bit on ‘sticking points‘ that IT organizations find about mid-way through the journey to high Business-IT Maturity. Process discipline can be one of the quintessential such sticking points. Process management can get you out of the mess of Low business-IT maturity to a mid-level, but simply [...]
Filed under: Change Management, IT Management, IT Maturity | Tagged: project management, program management, Business-IT Maturity, IT transformation, reaching level 3, process management, Systems Development Life Cycle, Software development methodology | 2 Comments »
Posted on June 25, 2008 by itorganization2017
I am very excited about an upcoming event we are holding in Chicago mid-September. I’ve been busily collaborating with an internal team here at nGenera, and with a Professor from Emory University on creating an event designed for senior business, IT and HR executives. The session, entitled “Unleashing the Core, Innovating the Edge” explores the [...]
Filed under: IT Management, IT Maturity, Next Generation Enterprise, Next Generation IT, Performing Arts, Web 2.0 | Tagged: Enterprise 2.0, Web 2.0 | 1 Comment »
Posted on June 9, 2008 by itorganization2017
One of the themes I’ve come back to from time to time is the notion of “sticking points” – i.e., in the context of business-IT maturity, things that you have to do to get from one level to the next, that if you keep doing them, will actually prevent you from getting to the next [...]
Filed under: IT Management, IT Maturity | Tagged: innovation, six sigma, sticking points | Leave a Comment »
Posted on March 17, 2008 by itorganization2017
I posted from time-to-time on what I’ve called “sticking points” – how things that you had to do (e.g., practices, processes) to get from Level 1 Business-IT Maturity to Level 2 could trap you in Level 2 if you did not modify them, or in some cases, dispense with them entirely! It’s not that they [...]
Filed under: IT Maturity, Supply Maturity | Tagged: development methods, innovation, maturity model sticking points, stage-gate process | Leave a Comment »
Posted on March 7, 2008 by itorganization2017
In our multi-company research WebEx call earlier this week a participant reflected on the changing attitudes to “Shadow IT” – that term IT professionals give to non-IT professionals when they ‘step into their IT professional turf’ and do stuff that should have been ‘better left to the professionals.’ The Shadow IT phenomenon is a great [...]
Filed under: IS Management, IT Infrastructure, IT Maturity | Tagged: IT innovation, Level 3 business-IT maturity, shadow IT | 3 Comments »
Posted on February 5, 2008 by itorganization2017
Yesterday I suggested a refinement to the single, continuous “S” curve Business-IT Maturity model, to one comprised of a series of “S” curves, with discontinuities between them. I think the refinement is more than trivial, and certainly not simply cosmetic. I’ve blogged before on the notion of Level 2 “sticking points.” These are behaviors and [...]
Filed under: Demand Maturity, IT Management, IT Maturity, Key Frameworks, Supply Maturity, Web 2.0 | Tagged: client-server computing, Cloud computing, mainframe computing, on demand computing | Leave a Comment »
Posted on January 11, 2008 by itorganization2017
Mark Runta posted recently on the question Are You Chasing Perfection? He asks an important question, and makes a powerful point. I see many IT organizations that, in the interests in getting from Business-IT Maturity Level 1 to Level 2, try for perfection, and elimination of any possible risk. This becomes one of the sticking [...]
Filed under: IS Management, IT Maturity | Tagged: 80:20, ambiguity, risk avoidance, risk management | 3 Comments »
Posted on November 27, 2007 by itorganization2017
I’m very excited! At the end of this week I’m participating in a new multi-cient “future leading practices” research initiative: Project: RLT – Reaching Level 3 Business-IT Capability. From time to time I’d like to raise questions on this blog that I think are fundamental to improving IT capability in general, but also more specifically to [...]
Filed under: Demand Maturity, IS Management, IT Management | Tagged: Business-IT Maturity, Demand Maturity, IT transformation, reaching level 3 multi-client research, Supply Maturity | 3 Comments »
Posted on November 7, 2007 by itorganization2017
This blog has been active since mid-September, and thus far I’ve focused largely on a discussion of Business-IT maturity, and particularly on the so-called “sticking points” that seem common in mid-Level 2 – the halfway point between the earliest, tentative uses of large scale computing to support business processes and activities, and a nominal end-state, [...]
Filed under: Demand Maturity, IS Management, IT Management, IT Maturity | Tagged: , business strategy, Dell, ING Direct, IT strategy | Leave a Comment »
Posted on November 5, 2007 by itorganization2017
My colleague, friend and Atlanta neighbour, Frank Capek has started his excellent blog Customer Innovations examining the exciting domain of innovating the customer experience. This perspective – embodying, among other things, a shift from “inside-out” to “outside-in” thinking has much to offer to IT organizations striving to climb the Business-IT Maturity curve. Below mid-Level 2, most [...]
Filed under: IT Management, IT Maturity | Tagged: customer billing, Customer experience, service catalog | Leave a Comment »
