Inspired yet again by Chris Brogan, I’m trying an experiment with a video post. I’ve posted before on IT and marketing disciplines and I though this might be a good topic to create a small series (3 or 4) of short video posts on the 4 P’s of marketing as they apply to the work [...]
Filed under: IS Management | Tagged: IT marketing, ITIL, Marketing mix, Service Management | 3 Comments »
What are the key issues in thinking through the perennial ‘centralize vs. decentralize IT’ question?
This post was triggered by a question I received from a CIO over the holidays (yes, CIOs and management consultants don’t take holidays!) He was trying to deal with a number of departments which insisted on having their own IT departments, [...]
Filed under: Business-IT Governance, Demand Maturity, IS Management, IT Infrastructure, IT Management, IT Maturity, Key Frameworks | Tagged: Business-IT Maturity, Enterprise Architecture, IT Maturity, IT transformation, shadow IT | 1 Comment »
A recent client experience reminded me how IT leaders in lower maturity shops love to show off their extensive project lists – it’s almost like a badge of courage! The bigger the list, the better! It’s as if, “The busier we are, the more we are doing for the business.” I’ve found over the years [...]
Filed under: Business-IT Governance, IS Management, IT Management, IT Maturity, Portfolio Management | Tagged: prioritization, program management, project management | 1 Comment »
Over many years of preaching and teaching IT portfolio management, I’ve been frequently frustrated and disappointed by seeing IT organizations screw up portfolio management, and as a result, miss out on the significant and important benefits this discipline holds. They do so by buying into the concepts, then jumping to a tool choice, implementation, declaring [...]
Filed under: Business-IT Governance, Demand Maturity, IS Management, IT Infrastructure, IT Management, IT Maturity | Tagged: IT portfolio, IT portfolio management | 2 Comments »
Susan Cramm’s interesting post for Harvard Business Publishing, “IT’s Dirty Little Secret: No Accountability” contains some worthwhile observations and valid recommendations, but her post’s title is misleading. I believe it is not “IT’s dirty little secret” but the “Business’s dirty little secret.”
As has been observed before, businesses get the IT they deserve, and it is [...]
Filed under: IS Management, IT Management, IT Maturity | Tagged: IT spending, IT value, value realization | 1 Comment »
“To understand a crime, follow the money” is a familiar principle of detective work. Over the years, I’ve found that principle to be extremely useful in the world of IT management. In fact, my spin on it is, “If you want to understand dysfunctional IT behavior, follow the money!”
Of course, this principle helps detectives to [...]
Filed under: Demand Maturity, IS Management, IT Management, IT Maturity, Supply Maturity | Tagged: business value, Business-IT Governance, IT strategy, Li & Fung, shadow IT, value constrained, Zara | 7 Comments »
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