First, my apologies – this is old news! But I was talking to a CIO last week and he made a statement I’ve heard many times over the years: “The company views IT as ‘the piggy bank’ – it’s a place they can reliably come to when they need to cut costs!” This reminded [...]
Filed under: IT Management | Tagged: business value, Business-IT Maturity, Strategic management | Leave a Comment »
I was reminiscing with a consulting colleague recently about the two kinds of IT shops we’d worked with. (Reminds me of an old joke that I first heard from Professor John Henderson at Boston University – “There are two kinds of people in this world – those who believe there’s two kinds of people and [...]
Filed under: Change Management, IT Management | Tagged: Business-IT Maturity, Change Management, IT leadership, IT transformation, Organizational change, organizational change management, reaching level 3 | Leave a Comment »
COBIT is described by its creators, ISACA, as a “Framework for IT Governance and Control.” Celebrating it’s 15-year anniversary, COBIT provides an excellent framework for helping bring IT under control. In ISACA’s own words: COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues [...]
Filed under: Business-IT Governance, Demand Maturity, IS Management, IT Management, IT Maturity, Key Frameworks, Supply Maturity | Tagged: Business-IT Maturity, Business-IT Maturity Model, COBIT, Corporate governance of information technology, Demand Maturity, Information Systems Audit and Control Association, Information technology, IT risk management, reaching level 3, Regulatory compliance | 3 Comments »
As a management consultant, I’ve come to believe over many years of experience that poor process discipline is at the heart of many performance issues. More to the point, I find an incredible amount of misunderstanding about the nature of process thinking and process management, and outright denial that process management is in any way [...]
Filed under: IT Management | Tagged: Business Process Management, Business-IT Maturity, Continuous Improvement Process, innovation, IT Maturity, process improvement | Leave a Comment »
For some reason, I get much more commentary about my posts via personal emails than by direct commentary. There’s something I quite like about that – it feels more personal when someone takes the time to send an email about a post. On the other hand, the emailed comments are often illuminating and deserve a [...]
Filed under: Business-IT Governance, Change Management, IT Management | Tagged: appreciative inquiry, business-IT convergence, Business-IT Maturity, collaboration, IT leadership, IT transformation, organizational change management, reaching level 3 | Leave a Comment »
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