Changing the Culture of an IT Organization – One Wiki Page at a Time!

Posted on September 27, 2011 by Vaughan Merlyn

I’ve been a student of IT organizational culture since I began my management consulting career some 30+ years ago.  It’s wrong, of course, to generalize too broadly, but I’ve worked with literally hundreds of large enterprise IT organizations (i.e., IT organizations of 250+ members) and have seen more commonalities than differences.  Of course, within any [...]

Filed under: Business-IT Governance, Change Management, IT Management, Next Generation Enterprise, Next Generation IT, social networking | Tagged: , , , , , , , | Leave a Comment »

The Painful But Rewarding Shift from Documents to Wikis

Posted on September 13, 2011 by Vaughan Merlyn

I posted recently on the question, Can Social Media Significantly Improve the Ways IT Work Is Performed?  The post began to share some of the lessons learned as I continue to work with IT organizations that are pushing into the “social media” age and using tools such as Wikis and Social Networking to drive IT [...]

Filed under: IT Management, Web 2.0, Next Generation Enterprise, Change Management, social networking, Next Generation IT | Tagged: , , , , , , , , | 3 Comments »

Can Social Media Significantly Improve the Ways IT Work is Performed?

Posted on August 30, 2011 by Vaughan Merlyn

It’s been a while since I posted to this blog.  My excuse, if one is needed, is that I started a new business venture earlier this year.  Unfortunately, shortly after incorporating the company, I was admitted to hospital for quintuple heart bypass surgery!  I’m pleased to say that while I’m more than fully recovered from [...]

Filed under: IT Management, Web 2.0, Next Generation Enterprise, Change Management, social networking, Next Generation IT, Useful Tools | Tagged: , , , , , , , , , , , | 3 Comments »

Leveraging the Cloud to Accelerate IT Renewal – Part 3

Posted on March 30, 2011 by Vaughan Merlyn

This is the third and final part in a three-part post on how Cloud Computing can provide a fast path to “IT Renewal.” What is IT Renewal? In the first post in this series, I discussed how information and technology are becoming ever more central to what an organization does and how it does it [...]

Filed under: Customer experience, IS Management, IT Management, Next Generation IT, social networking, Useful Tools, Web 2.0 | Tagged: , , , , , , , , , , , | 3 Comments »

The Decline and Fall of the IT Organization?

Posted on February 23, 2011 by Vaughan Merlyn

With apologies to Ed Yourdon for my plagiarism of his original the book title, published back in 1993, “The Decline and Fall of the American Programmer“.  (Though I don’t recall if Ed gave apologies to Gibbon for first using this line!) For a blog entitled “IT Organization 2017″ and for a management consultant who has [...]

Filed under: Business-IT Governance, IS Management, IT Infrastructure, IT Management, IT Maturity, Next Generation IT | Tagged: , , , , , , , , , , , , , | 9 Comments »

‘Social’ IT Management – Part 3

Posted on January 27, 2011 by Vaughan Merlyn

In Part 1 of this series on ‘Social’ IT Management, we discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to manage IT.  In Part 2, we talked about the types of things that would be in a ‘Social’ IT Management Platform [...]

Filed under: Change Management, IT Management, Next Generation IT, social networking, Web 2.0 | Tagged: , , , , , , , , , , | Leave a Comment »

‘Social’ IT Management – Part 2

Posted on January 26, 2011 by Vaughan Merlyn

In Part 1 of this series on ‘Social’ IT Management, my esteemed colleague, Roy Youngman and I discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to manage IT.  In Part 2, we will briefly discuss the types of things that could [...]

Filed under: Change Management, IT Management, Next Generation IT, social networking, Web 2.0 | Tagged: , , , , , , , , , , , , | 5 Comments »

‘Social’ IT Management – Part 1

Posted on January 24, 2011 by Vaughan Merlyn

I want to use a multi-part post to discuss some ideas and report on recent experiences in bringing a ‘social’ approach to managing Information Technology.  First, some context. The Rise of Enterprise 2.0… The term Enterprise 2.0 first surfaced in 2006, attributed to Harvard Business School Professor Andrew McAfee.  Wikipedia defines Enterprise 2.0 as: the [...]

Filed under: IT Management | Tagged: , , , , , , , | 8 Comments »

From Business-IT Alignment to Business-IT Convergence

Posted on August 17, 2010 by Vaughan Merlyn

I’ve posted before on the emergent confluence between business and IT.  I’ve also discussed the shift from Business-IT Alignment to Business-IT Convergence as an aspect of increasing business and IT maturity.  I’ve noted (Goodbye, Shadow IT – Hello, Shadow IT) that ‘Shadow IT’, often viewed as a problem to be solved might be more appropriately [...]

Filed under: Business-IT Governance, Demand Maturity, IT Management, Next Generation Enterprise, Next Generation IT, Web 2.0 | Tagged: , , , , , , , , , , , | 1 Comment »

IT Organizational Implications of Cloud Computing

Posted on June 30, 2010 by Vaughan Merlyn

First off, let me make myself clear.  I firmly believe that Cloud Computing, in its various forms, is real, absolutely inevitable and will completely revolutionize the form and role of the IT Organization.  Some readers will look at that sentence and laugh – it’s like saying “day will pass into night.”  Obvious, beyond dispute, devoid [...]

Filed under: IT Maturity | Tagged: , , , , , , , , , , , , | 5 Comments »

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