‘Social’ IT Management – Part 3

In Part 1 of this series on ‘Social’ IT Management, we discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to manage IT.  In Part 2, we talked about the types of things that would be in a ‘Social’ IT Management Platform [...]

‘Social’ IT Management – Part 2

In Part 1 of this series on ‘Social’ IT Management, my esteemed colleague, Roy Youngman and I discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to manage IT.  In Part 2, we will briefly discuss the types of things that could [...]

‘Social’ IT Management – Part 1

I want to use a multi-part post to discuss some ideas and report on recent experiences in bringing a ‘social’ approach to managing Information Technology.  First, some context. The Rise of Enterprise 2.0… The term Enterprise 2.0 first surfaced in 2006, attributed to Harvard Business School Professor Andrew McAfee.  Wikipedia defines Enterprise 2.0 as: the [...]

From Business-IT Alignment to Business-IT Convergence

I’ve posted before on the emergent confluence between business and IT.  I’ve also discussed the shift from Business-IT Alignment to Business-IT Convergence as an aspect of increasing business and IT maturity.  I’ve noted (Goodbye, Shadow IT – Hello, Shadow IT) that ‘Shadow IT’, often viewed as a problem to be solved might be more appropriately [...]

IT Organizational Implications of Cloud Computing

First off, let me make myself clear.  I firmly believe that Cloud Computing, in its various forms, is real, absolutely inevitable and will completely revolutionize the form and role of the IT Organization.  Some readers will look at that sentence and laugh – it’s like saying “day will pass into night.”  Obvious, beyond dispute, devoid [...]

IT Leadership – Caught between Two Realities?

It’s always been tough being an IT leader.  The “Career Is Over” distortion of the CIO acronym is humorous because of the real world challenges associated with the CIO job.  I think that today is an especially challenging time for IT leaders.  I say that because these jobs are typically caught somewhere between two very [...]

Innovation and Web 2.0 – A Compelling Relationship?

I had a very interesting and exciting week!  I was a speaker at an nGenera Senior Executive Summit, which drew about 60 top executives from mostly large companies – CEO’s, CIO’s, CFO’s, HR and shared service heads, and even a couple of Lawyers and Platform/Brand managers.  It was an auspicious group – both in terms [...]

Design Thinking 2.0: Enabling Innovation with Web 2.0 – Part 3

In the first part of this series I examined the case for, and some of the key aspects of Design Thinking.   In Part 2 of this series, I distinguished between “Core” and “Edge” Capabilities and made the point that Design Thinking typically is heavy on Edge capabilities, whereas most businesses, and certainly, most corporate [...]

Design Thinking 2.0: How Web 2.0 Might Foster and Enable an Innovation Revolution

About 3 years ago I first become aware of what can best be called a ‘movement’ dedicated to “Design Thinking,” when the term started showing up in some of my favorite blogs (e.g., Idris Mootee’s Innovation Playground).  The concepts became clearer and more compelling to me in June, 2008 when the Harvard Business Review published [...]

Exploring an IT Operating Model for Enterprise 2.0 – Part 4: IT Governance

In Part 1 of this series, I suggested that the implications of Enterprise 2.0 for the IT organization are dramatic.  I also suggested that the ways of designing and executing an IT Operating Model in a Web 2.0 context are quite different from traditional approaches.  In Part 2, I outlined the major elements of an [...]

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