Does Your IT Shop Embody a “We Can Do That!” or a “We Can’t Do That!” Culture?

Posted on October 26, 2011 by Vaughan Merlyn

I was reminiscing with a consulting colleague recently about the two kinds of IT shops we’d worked with.  (Reminds me of an old joke that I first heard from Professor John Henderson at Boston University – “There are two kinds of people in this world – those who believe there’s two kinds of people and [...]

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More Hurdles in the Shift from Documents to Wikis

Posted on September 21, 2011 by Vaughan Merlyn

Last week, I posted about The Painful But Rewarding Shift from Documents to Wikis.  In the post I shared some of the lessons my partner and I have learned from our experiences helping IT organizations shift to a Wiki approach for creating organizational clarity and getting people in the organization to engage in continuous improvement.  [...]

Filed under: Change Management, IT Management, Next Generation Enterprise, Next Generation IT, social networking, Web 2.0 | Tagged: , , , , , | Leave a Comment »

The Painful But Rewarding Shift from Documents to Wikis

Posted on September 13, 2011 by Vaughan Merlyn

I posted recently on the question, Can Social Media Significantly Improve the Ways IT Work Is Performed?  The post began to share some of the lessons learned as I continue to work with IT organizations that are pushing into the “social media” age and using tools such as Wikis and Social Networking to drive IT [...]

Filed under: IT Management, Web 2.0, Next Generation Enterprise, Change Management, social networking, Next Generation IT | Tagged: , , , , , , , , | 3 Comments »

Can Social Media Significantly Improve the Ways IT Work is Performed?

Posted on August 30, 2011 by Vaughan Merlyn

It’s been a while since I posted to this blog.  My excuse, if one is needed, is that I started a new business venture earlier this year.  Unfortunately, shortly after incorporating the company, I was admitted to hospital for quintuple heart bypass surgery!  I’m pleased to say that while I’m more than fully recovered from [...]

Filed under: IT Management, Web 2.0, Next Generation Enterprise, Change Management, social networking, Next Generation IT, Useful Tools | Tagged: , , , , , , , , , , , | 3 Comments »

‘Social’ IT Management – Part 2

Posted on January 26, 2011 by Vaughan Merlyn

In Part 1 of this series on ‘Social’ IT Management, my esteemed colleague, Roy Youngman and I discussed the inherent complexity of the IT management function, and how a more ‘social’ and emergent approach can represent a better way to manage IT.  In Part 2, we will briefly discuss the types of things that could [...]

Filed under: Change Management, IT Management, Next Generation IT, social networking, Web 2.0 | Tagged: , , , , , , , , , , , , | 5 Comments »

When Words Just Don’t Cause Change

Posted on January 24, 2011 by Vaughan Merlyn

I was in a heated ‘discussion’ with a client recently.  We had completed an IT strategy refresh and one of the outstanding items was to review their IT Principles.  The IT leadership team had come up with some candidate new Principles, and I was being asked if I thought they were appropriate. “What Will You [...]

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The Accidental Project Manager

Posted on January 5, 2011 by Vaughan Merlyn

Some IT organizations invest a great deal in the processes and disciplines of Project Management.  As well they should – much of an IT Organization’s work is performed through projects. Various approaches are deployed to bring consistency and effectiveness to Project Management disciplines – Centers of Excellence (CoE), Project (and Program and Portfolio) Management Offices [...]

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The Realpolitik of Business-IT Convergence

Posted on November 17, 2010 by Vaughan Merlyn

For some reason, I get much more commentary about my posts via personal emails than by direct commentary.  There’s something I quite like about that – it feels more personal when someone takes the time to send an email about a post.  On the other hand, the emailed comments are often illuminating and deserve a [...]

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IT Organizational Implications of Cloud Computing

Posted on June 30, 2010 by Vaughan Merlyn

First off, let me make myself clear.  I firmly believe that Cloud Computing, in its various forms, is real, absolutely inevitable and will completely revolutionize the form and role of the IT Organization.  Some readers will look at that sentence and laugh – it’s like saying “day will pass into night.”  Obvious, beyond dispute, devoid [...]

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So, You Think You Understand How to Motivate People?

Posted on June 23, 2010 by Vaughan Merlyn

For this post I will do no more than point you RSA Animate’s remarkable adaptation of Daniel Pink’s presentation to the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA) on motivation. I was taken by this video for a couple of reasons: For what it says about the science behind motivation – [...]

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